Privacy policy

Updated October 11, 2026

Information you provide

Rental enquiries collect your name, phone number, email, jobsite address, equipment, dates and quantity. Company and job/access notes are optional. Please do not submit identity documents, card numbers or sensitive personal information in the enquiry form.

How information is used

Super Rentals uses these details to respond to your enquiry, prepare a quote, review availability and access, coordinate delivery and pickup, and administer your rental. Sending an enquiry is not consent to unrelated marketing.

Service providers and payments

The website uses OpenAI Sites and Cloudflare infrastructure to process and store website and booking data. When online deposits are enabled, Stripe processes payment details; this website stores payment references and status, not full card numbers. Providers may process information outside Canada under their own service and privacy terms. Necessary details may be shared with people arranging your rental or delivery, or where required by law.

Cookies and optional analytics

Essential storage supports site access and remembers your privacy choice. If you accept optional analytics, we count equipment interest, completed lift quizzes, quote starts, submitted quotes and call-button clicks. Analytics records contain the event type, equipment category, day and count—not your name, contact details, jobsite address or booking link. No advertising pixels are added. Use Cookie preferences below to change your choice; declining stops future optional events but does not reverse previously aggregated counts.

Security and retention

Booking management requires authorized owner access. Your booking-status link is private: anyone with that link can see its rental summary, so keep it secure. Hosting providers may process technical request logs for security. Spam controls use a short-lived hashed network identifier where available; rate-limit records expire after their time window and are removed as requests are processed.

Rental and enquiry records are retained for responding to requests, servicing bookings, accounting and resolving disputes. Contact us about records no longer needed; deletion is subject to applicable recordkeeping requirements. Optional aggregate analytics do not contain customer contact details.

Questions, access and corrections

Contact Super Rentals through the contact section or your established booking contact to ask about privacy, request access or corrections, or discuss deletion or withdrawal of consent. We may need to verify your identity. Withdrawing information needed to arrange a rental may prevent us from completing that service.